Using the New Online Services and Mobile App
Important – Before you can use the new app you must complete the account setup steps listed below. You will need the email address that is assigned to your AFC membership account. Ask the front desk or a membership consultant at the club if you are unsure of the email address assigned to your membership.
Step 1. Setup your online services account. Visit AFC’s website www.afcfitness.com, and click on the “Member Login” section in the top right corner. See the picture below. Next, click on “Login.” If this is your first time logging in, click on “Forgot Password/Create Logins?” You will be prompted to enter the email address that is connected to your AFC Fitness membership. Your username and temporary password will be emailed directly to that email address. Once you have received these login credentials, go ahead and login! You will be asked to change your password, and if you would like to you can go in to Account Information to change your username, as well.
Step 2. Download the App for your phone or tablet. Now that you have created your online services account , you can use online services on your mobile phone or tablet by downloading the new AFC mobile app. Go to your App Store (available on both iOS & Android). Search for “AFC Fitness”. You may see two mobile applications pop up. Select the app that is made by “CSI_Software”. This is a free mobile application and you will be able to login with the online credentials from step 1.
The picture below is an overview of what you can access after signing up.
Important things to know:
- In order to connect to your membership account, your email address MUST be on file with us.
- If you have more than one membership account associated with your email address, you will be asked to verify your account with your account number, scan code or birthday.
- “Series Sale” is our software’s terminology for the packages that you purchase. Depending on your location, this might include Personal Training, Fee-Based Classes, Swim Lessons, Baseball, Nutrition Counseling, Babysitting, etc.
- Please remember – not all online services are available for all locations, classes, trainers, etc. We will work to expand our options in the coming months – thank you for your patience.
Thank you for using AFC’s new Online Services Portal & Mobile Application!